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Empower Dubuque

FAQs (Frequently Asked Questions)

What is the difference between Registered and Non-Registered home childcare providers?
 
Non-registered childcare providers are required to follow the same requirements as registered childcare providers. The difference is the time line. For example, registered childcare providers are required to receive their CPR/First Aid training within three months. Non-registered providers need the training; however, a timeline is not listed. Both registered and non-registered providers need to follow the USDA food guidelines, have a safe home, and maintain files on the children they serve. Registered daycare providers are eligible for grants and in certain cases, additional free training and resources. Registered childcare providers are paid on a higher rate for state subsidy children, and they are required to register if the children are in protective care. Registered childcare providers are 100% checked by home consultants and non-registered providers are checked by DHS. Beginning December 1, 2002, non-registered providers cannot care for more than a total of five children in their home.
 
Where do I call if I want to be a registered provider?
 
Please call Child Care Resource & Referral at (563) 557-1628 or toll free 1-866-296-5331 and ask for Cherie Kennedy or Kathy Wetter.
 
Whom do I call if I have a complaint about a childcare provider? Whom do I call to find out if there have been any complaints about a childcare provider, home, or center?
 
These issues are handled by the Department of Human Services; please call (563) 557-8251.
 
Whom do I call if I am looking for childcare?
 
Please call Child Care Resource & Referral toll free in Iowa at 1-866-296-5331 or in Dubuque call (563) 557-1628.
 
What are TEACH Scholarships?
 
Have you ever considered going back to college for your associate degree in early childhood education, but don’t have the funds? Are you working on your CDA, but don’t know how you are going to be able to pay the credential fee? TEACH IOWA can help! Scholarships are available for providers working directly with children in licensed centers and preschools or registered Child Development Homes. Go to the Iowa Child Care and Early Education Network website, www.iowachildnetwork.org, or call (515) 883-1206 ext. 129, for more information.
 

 


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Dubuque County Empowerment Board
2728 Asbury Road, Suite 500
Dubuque, IA 52001
Phone (563) 588-1620
Fax (563) 556-2214
info@empowerdubuque.org